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Hong Kong Day Tours|Macau Sightseeing Tour|Special Interest Tours Terms & Condition
*Please note that all our tours itinerary starting from Nov 07 to Oct 08, those program which we had before remain unchanged till Oct 07.


Hong Kong Tours Terms and condition

1.

We'll offer 1 free for every 15 full payings.

2.

For all Macau and China tours - Prices are subject to change should there be any adjustment in boat/train fares



Private Tours

1.

20% discount will be offered for Child (please refer to ages specified for each tour) accompanying with minimum 02 adults, EXCEPT TT11-13 and TT17 are WITHOUT child reduction.

2.

Private Cruise Tours means cruise on joint-in basis but accompanied by German/French speaking guide on board

3.

German/French/Spanish (on request) speaking guide can be arranged for Walking Tour

4.

We'll provide private car/coach only in Macau for Macau Tour (TC01-TC02). Transfers hotel-pier-hotel in HKG are on joint-in basis. If private transfers are also needed, please refer to our transfer rate sheet for additional costs.

5.

Lantau Island Tour (TT07/TT08/TT10) for 01-05 pax will be accompanied by language speaking guide in taxi or public bus (NOT private coach) as it is too costly to charter a coach for small party. Transfers hotel-pier-hotel are by taxi only.

6.

Lantau Island tour on private basis will be arranged on Weekday only. It is not recommended to travel on Weekend as it is too crowded. However, if there is any enquiry, we can quote upon request.

7.

We'll provide transfers from/to hotel for all Private Tours (except Macau Tour). The guide will pick up clients from their hotel.

8.

There is a surcharge of pax during Weekends & local Public Holidays for Macau Tour (TC01-TC02)

9.

China visa fee is included for the above China Tours TC03-TC08

10.

Itinerary is different for TT19 on different days, please refer to the tour descriptions. For 01-09pax on Wed tours Tai-Chi class are on join-in basis organized by HKTB. For 10pax up private Tai-Chi class maybe arranged depends on availability.
For 01-09pax on Sat tours Cantonese Opera Appreciation class are on join-in basis organized by HKTB. For 10pax up this class may not be possible to arrange and maybe substituted by a Tai-Chi session, thus pick up time may vary.



Joint-in Tours

1.

All joint-in tours and walking tour are with English speaking guide only, except what is indicated.

2.

Transfers hotel-pier-hotel are NOT included for all cruise tours (except TH06 only is with pick up service from some major

3.

Those tours with pick up service, the exact pick up place/time will be advised by our guide when booking is made.

4.

Other language speaking guide can be requested without surcharge for 10 pax or up, but confirmation is subject to availability.

5.

There is a surcharge of pax during Weekends & local Public Holidays for Macau Tour (TC01-TC02)

6.

China visa fee is included for the above China Tours TC03-TC08


Cancellation and No show policy

1.

When the tour reservation is confirmed with tour participant, no cancellation is accepted within 96 hours from departure.

2.

Change of date of a confirmed reservation is subject to the availability and the amendment should be made at least 96 hours before the original date otherwise full price of the tour will be charged.

3.

Cancellation of a confirmed reservation should be made at least 96 hours prior to departure by written notice.

4.

No refund will be given to no show tour participant.

5.

If the itinerary or means of transport be changed or tour be prolonged due to unforeseen circumstances, all extra expenses will be borne and pay in cash by the tour participant.
6. If the tour should be cancelled due to bad weather or unforeseen traffic condition, the company will consider partial refund to all tour participants.
7. If a tour participant has to leave the tour group due to accident, injury, or serious illness, partial refund will be considered. No refund will be made available for a tour participant who otherwise quit the tour group on his own accord.




Enquiry: enquiry@hk-hotel.comReservation: reservation@hk-hotel.comTelephone: (852) 2366 1031 Fax: (852) 2366 1031